Flic comes from Marks & Spencer, a company in the spotlight, subject to comment and criticism from every quarter, all of the time. It taught her you have to know what you want to achieve, think quickly, make decisions and be brave.
Flic led the creation of Plan A, M&S’ environmental and social plan from a vague idea, to a programme recognised last year by the World Environment Centre, when it was awarded their 24th Gold Medal for Sustainable Development.
Twenty five odd years in business has brought home to her the importance of leadership, that people who work together as a team can achieve truly astonishing things and that personally, ‘restless dissatisfaction’ sums me up. Whatever you did last time may have been great, but you can probably do it better still the next.